by Metric WestIndividual · 1 user
Basic
$6.95/mo
Individual · one user — getting started with secure messaging
Best for: Individual clinicians who need reliable secure messaging with attachments, AI polish, and guest OTP — without team seats.
- 2,000 secure messages / month
- Attachments up to 20.0 MB
- AI polish on every compose
- Guest OTP access — patients never need an account
- ReceiveSafe public inbound link
- One user only (not multi-seat)
AI polish
Turn a rough draft into a polished, professional message in one click. Designed for clinical correspondence: clearer structure, respectful tone, and fewer awkward sentences — while you stay in control of the final send.
OTP guest access
Patients and caregivers open messages with an email one-time code. No app download, no password to forget. Your outbound notice stays non-clinical; the PHI lives only behind the secure link.
ReceiveSafe
Share a personal link so anyone can start a secure thread to you. Inbound messages count toward your monthly allowance — same privacy model as outbound.
Need to unsend a wrong attachment or brand the guest portal with your practice name and logo? That’s Plus.
Basic is the foundation. Plus = Basic + recall + branding. Pro = Plus + expiration + PDF eSign + higher volume.
Create your account
You’ll continue with Basic right after signup.
See it in action
Product screens showing AI polish, guest OTP, and what changes as you move up tiers — so you know what you’re subscribing to.
Compose · AI polish
New secure message
Guest · OTP access
Secure message
Enter your email code
We sent a one-time code to your email. No account needed — PHI stays inside this portal.
Link expires soon · Reply stays private
Individual tier comparison
| Capability | Basic | Plus | Pro |
|---|---|---|---|
| Monthly messages | 2,000 | 5,000 | 10,000 |
| Max attachment | 20 MB | 50 MB | 100 MB |
| AI polish | Yes | Yes | Yes |
| Guest OTP access | Yes | Yes | Yes |
| ReceiveSafe link | Yes | Yes | Yes |
| Message recall | — | Yes | Yes |
| Portal branding | — | Yes | Yes |
| Message expiration | — | — | Yes |
| PDF eSign | — | — | Yes |
Ready? Use the form above — or compare all options.